kh888 Privacy Policy
Your personal information is very important to us. This page sets out our complete policy on how your information is collected, stored, and protected on the kh888 platform.
1 Introduction & Scope
kh888 is an online gaming platform in Bangladesh that places the highest priority on the privacy and protection of personal information of all its users. This Privacy Policy ("Policy") describes how kh888 collects, uses, stores, and discloses your personal information.
By using this website, mobile application, or any other kh888 service, you are considered to have agreed to the terms described in this Policy. If you do not agree with any part of this Policy, please refrain from using our services.
This Policy applies to all registered members of kh888, guest users, and any individual who interacts with our platform. We believe that data protection is not just a legal obligation — it is also an ethical responsibility towards our users.
2 Information We Collect
Identity Information
During account registration and verification, we may collect the following information:
- Full name and date of birth
- National ID number or passport number
- Current address and contact details
- Email address and mobile number
- Username and password (in encrypted form)
Financial Information
Information required to process transactions:
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction amounts and dates
All financial information is kept secure through SSL encryption.
Gaming Activity Information
To improve your gaming experience, we collect:
- Gaming history and betting records
- Preferred games and categories
- Bonus usage history
- Time spent active on the platform
Technical Information
Information collected automatically to improve the quality of our services:
- IP address and device information
- Browser type and version
- Operating system information
- Cookie and session data
- Login timestamps
3 Purpose of Using Information
kh888 uses your information only for the following legitimate purposes:
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Account creation, verification, and maintenance | Contractual necessity |
| Transaction Processing | Deposits, withdrawals, and bonus payments | Contractual necessity |
| Service Improvement | Personalising the gaming experience | Legitimate interest |
| Security Assurance | Fraud prevention and account protection | Legitimate interest |
| Customer Support | Providing assistance and resolving issues | Contractual necessity |
| Responsible Gaming | Identifying problematic gaming behaviour | Legitimate interest and ethical responsibility |
| Legal Compliance | Meeting regulatory requirements | Legal obligation |
4 Cookies & Tracking Technologies
The kh888 website uses cookies and similar tracking technologies. These technologies help improve the functionality of our platform and personalise your experience.
Essential Cookies
These cookies are necessary for the basic functionality of the website — maintaining login sessions, storing security tokens, and remembering language preferences. Disabling them may prevent the site from working properly.
Functional Cookies
These cookies remember your preferences and settings — such as display preferences and gaming settings. They make your user experience more convenient.
Analytical Cookies
These cookies help us understand how users are using our platform, which allows us to continuously improve the quality of our services. Data is collected in fully anonymous form.
You can control or disable cookies through your browser settings. However, please note that disabling certain cookies may cause some features of the platform to stop working properly.
5 Information Sharing & Disclosure
kh888 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
Payment Processors
Necessary financial information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete your transactions. These processors adhere to strict security standards and may only use the information for the specific transaction purpose.
Law Enforcement Agencies
In cases of legal obligations, court orders, or valid requests from government authorities, we may be required to provide relevant information. In such cases, we always disclose only the minimum information necessary.
Technology Service Providers
Limited information may be shared with certain technology infrastructure providers for the operation of the platform. All such partners are bound by confidentiality agreements with kh888 and may not use your information for any other purpose.
With Your Consent
In any case other than those mentioned above, we will obtain your explicit consent before sharing information. You may withdraw this consent at any time.
6 Data Security Measures
kh888 has adopted industry-standard technical and organisational measures to protect your information. Our security infrastructure includes the following layers:
SSL/TLS Encryption
All data transfers are protected by industry-standard encryption protocols.
Firewall Protection
Advanced firewalls and intrusion detection systems are actively in place.
Regular Security Audits
Regular security reviews are conducted to identify potential vulnerabilities.
Encrypted Storage
All sensitive data stored is kept in encrypted databases.
Although we make every effort to protect your information, no transmission of data over the internet can be guaranteed to be completely secure. You are also responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access.
7 Data Retention Period
kh888 retains your information only for as long as necessary. The retention period depends on the following criteria:
- Active account: Information necessary for service delivery is retained for the entire period your account remains active.
- Closed account: Even after an account is closed, certain information may be retained for a defined period to meet legal, regulatory, and tax-related requirements.
- Financial records: Records of all financial transactions are required to be retained for the period specified under applicable law.
- Marketing data: Information retained for marketing purposes is deleted if you withdraw your consent.
- Technical logs: Log files kept for security and debugging purposes are automatically deleted after a set period.
8 Your Data Rights
kh888 respects your rights regarding your information. You have the following rights:
Right to Access
You may request to know what information kh888 holds about you. We are obliged to provide a detailed report.
Right to Rectification
If there are any errors or incomplete details in your information, you may request a correction. You also have the option to directly update certain information in your account settings.
Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information may not be possible to delete due to legal or regulatory obligations.
Right to Object to Processing
You may object to the processing of your information for specific purposes, including marketing communications. Your objection will be considered on its merits.
To exercise any of the rights mentioned above, please contact our support team. We will process your request as promptly as possible.
9 Protection of Minors' Data
kh888's services are for persons aged 21 and above only. We do not knowingly collect personal information from any minor. If we become aware that a minor has used our platform and provided information, we will immediately take steps to delete that information and close the relevant account.
If a parent or legal guardian suspects that a minor is using our platform, please contact our support team immediately.
10 Policy Changes & Updates
kh888 reserves the right to update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:
- By displaying a prominent notice on the website
- By sending a message to your registered email address
- Through a pop-up notification at login
Continuing to use the platform after an update means you are agreeing to the new policy. We therefore recommend that you review this page regularly.
11 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, our support team is always ready to help:
- Email: [email protected]
- Live Chat: Available 24/7 — support in Bengali and English
- Response Time: Data-related requests are processed as quickly as possible.
For data-related requests, we may ask for some information to verify your identity. This is solely to ensure the security of your data.
We respect your privacy. We are committed to protecting your information.
Want to know more?
Read our terms and conditions, responsible gaming policy, and other information, or contact us.